1. KDS Configuration and User Guide
  2. Dynamic Order Mode (DOM)
  3. Enabling and Disabling DOM

Enabling and Disabling DOM

  1. Select the revenue center, click Setup, and then click RVC Parameters.
  2. Click the Options tab, and then select 50 - Enable Dynamic Order Mode (DOM).

    When you are using DOM, do not enable automatic checking firing (Autofire) or Tender Media Hold Type 2 - Hold Order.

    To disable DOM, deselect 50.

  3. Click Save.
  4. Select the revenue center, click Setup, and then click Order Devices.
  5. Double-click an appropriate KDS order device record to open it.
  6. Click the KDS tab, and then select the DOM Type:

    • 1 - Fire On Fly: Items appear on the KDS immediately

    • 2 - Fire On Next: An item appears on the KDS after the next item is ordered

    • 3 - Fire On Tender: All items appear on the KDS when a workstation operator ends the current service round

    To disable DOM, select 0 - None in the DOM Type field for each order device.

  7. Configure the following DOM settings as required:

    Table 6-1 DOM Mode Fields

    Field Description

    Add Sort Rule

    Select the sorting type to use when the quantity of an item is changed.

    Modify Sort Rule

    Select the sorting type to use when existing items on an order are modified.

    Void Sort Rule

    Select the sorting type to use when an item is voided on an order.

    This feature is only supported with DOM.

    Add Highlight Scheme

    Select the color configuration to use to show items when the quantity of an item changes. For example, if 1 Hamburger is ordered initially, and then it changes to 2 Hamburgers, the item appears in the color that you configure here, indicating to the kitchen staff that the quantity has changed.

    Modify Highlight Scheme

    Select the color configuration to use to show items when workstation operators modify the items on the order.

    Void Highlight Scheme

    Select the color configuration to use to show items on orders when workstation operators void items from the order.
  8. Click the Options tab, and then select appropriate KDS options for DOM:

    Table 6-2 KDS Options for DOM Mode

    Option Description

    9 - Display Subtotal
    When you are using DOM, select this option to show the order subtotal on the KDS display. The Subtotal is the sum of the following:

    • Menu Item Sales Total

    • Discount

    • Tax

    • Auto Service Charge

    • Service Charge

    • Rounding Total

    You must also select 50 - Enable Dynamic Order Mode (DOM) in the RVC Parameters module.

    This feature is only supported by the following DOM KDS chit layout styles:

    • 301

    • 305

    • 306

    • 309

    • 312

    • 315

    • 317

    • 320

    • 401

    • 402

    KDS Chit Layout Styles describes the KDS chit layout styles.

    10 - Do Not Display Voids

    Select this option to remove voided items from the KDS Display. When selected, items are removed from the display as soon as they are voided. When deselected, the letter V appears next to the item that was voided. This option presumes that DOM is enabled and the item is already sent to the KDS.

    11 - Display Menu Item Count

    Select this option to cause the KDS to display the menu item count.

    12 - No Expo Done Before Paid

    Select this option to prevent KDS users from bumping an order from the Expo Display until the customer pays for the order.

    19 - No Prep Done Before Paid

    Select this option to prevent KDS users from bumping an order from the Prep Display until the customer pays for the order.

    27 - Suppress Check Total

    Select this option to suppress both the total and subtotal amounts on all chits when option 9 - Display Subtotal is set.

  9. Click Save.
  10. Select the property, click Setup, and then click KDS Displays.
  11. Double-click the KDS Display record to open it.
  12. Click the Display tab.
  13. In the KDS Chit Layout Style field, select the appropriate DOM KDS layout (in the 300 or 400 range) for each display.

    Some KDS Chit Layout styles are only intended to be used with certain Display Types. KDS Chit Layout Styles contains a detailed list of the chit layout styles.

    To preview the chit layout styles, click the Help link adjacent to the KDS Chit Layout Style drop-down list, and then select the chit style.

    To disable DOM, select an appropriate non-DOM KDS layout (in the 100 or 200 range) for each display.

  14. Click Save.

Parent topic: Dynamic Order Mode (DOM)