1 Delivery Connectors

Delivery connectors let you connect Simphony to delivery service providers. Simphony supports the following operations:
  • Pushing updated menus to the delivery service provider system.

  • Receiving orders from delivery device providers.

  • Routing delivery service provider orders to kitchen devices.

Delivery connectors support the following providers:
  • Uber Eats

  • Deliveroo

Delivery connectors are available for the following Simphony Cloud Service editions:
  • Plus Edition

  • Enterprise Edition

  • Single-Tenant Edition

EMC setup activities related to delivery interfaces can start without the connection details. However, you cannot use the delivery service provider without them. To obtain connection details, complete this checklist for integrating Simphony with a delivery service provider:

  1. Register with Delivery Service Provider

  2. Enable Locations Using Delivery Connector User Interface (if required and supported by Delivery Service Provider)

    See Enabling Locations for Uber Eats integration.

  3. Configure Tender/Media

  4. Configure Order Types

  5. Create Delivery Service Provider Employee

  6. Create Data Extension Record

  7. Configure Currency Information

  8. Configure Language Culture

  9. Upload Menu Item Image

  10. Configure Menu Tags

  11. Configure Nutrient Set (if required and supported by Delivery Service Provider)

  12. Configure Allergen Information (if required and supported by Delivery Service Provider)

  13. Create SLU for Menu Item

  14. Configure Menu Items (including condiments)

  15. Create Delivery Configuration in Revenue Center

  16. Enable STS Gen 2 For Use With Delivery Service Provider Workstation

  17. Activate Delivery Service Provider