OPERA Self Pay

This section describes the process in which a guest can pay a check using a tablet device, and an overview for setting up OPERA Self Pay features for Simphony.

The OPERA Self Pay feature is currently supported for OPERA Property Management System (PMS) version 5.6.8.0 or higher and OPERA Cloud version 19.5.0.0 and higher.

After a dining room guest or hotel guest places an order, a server or room service staff member presents a tablet device containing the check to the guest, who can:

• View the check

• Add a tip or change the tip value

• Select a different language

• Charge entire check to a room account

• Enter a room number and guest last name

• Sign the check with electronic signature after authorization

• Enter a valid email address and receive a receipt electronically through email

When a guest charges payment to a room account, Simphony posts the total payment to the OPERA property management system (PMS). The front desk manager can view the payment and signature from OPERA Self Pay in:

• Oracle Hospitality Reporting and Analytics using the Check Query and Audit and Analysis portlets

• Oracle Hospitality Simphony Reports

Check images, including captured electronic signatures, are available through the Oracle Hospitality Reporting and Analytics Check Query and Audit and Analysis portlets.

Complete the following tasks to set up the OPERA Self Pay feature.

• Configure the Tenders

• Configure the Payment Drivers

• Configure the Payment Modules

• Create buttons for the POS Client

• Configure E-mail Receipts

• Configure Languages