Allowing Employees to Reopen and Edit a Closed Check

  1. Select the Enterprise level, click Configuration, and then click Roles.
  2. Double-click the role type, click the Operations tab, click the Guest Checks subtab, and then select the appropriate options:
    • 68 - Authorize/Perform Reopen Closed Check: Select to allow employees with this role to use the Reopen Closed Check key, and to authorize others to do so.

    • 134 - Auth/Perform Reopen Closed Check from Previous Business Days: Select to allow employees with this role to reopen closed checks from previous business days.

  3. Click the Voids/Returns subtab, and then select the appropriate options:
    • 69 - Authorize/Perform Void of Menu Items on Closed Checks: Select to allow employees with this role to void menu items from closed checks after they have been reopened, and to authorize others to do so. You must also select Roles option 25 - Authorize/Perform Void of Menu Items from a Previous Round.

    • 70 - Authorize/Perform Void of Discounts on Closed Checks: Select to allow employees with this role to void discounts from closed checks after they have been reopened, and to authorize others to do so. You must also select Roles option 27 - Authorize/Perform Void of Discounts from a Previous Round.

    • 71 - Authorize/Perform Void of Service Charges on Closed Checks: Select to allow employees with this role to void service charges from closed checks after they have been reopened, and to authorize others to do so. You must also select Roles option 28 - Authorize/Perform Void of Service Charges from a Previous Round.

  4. Click Save.
  5. Select the Enterprise, property, revenue center, or zone, click Configuration, and then click Page Design.
  6. Open the page on which to place the Reopen Closed Check buttons.
  7. On the Edit tab, select the page area in which to define the buttons.
  8. Click Button, and then on the General subtab, select Function from the Type drop-down list.
  9. Click the black arrow directly beneath the Type drop-down list, and then select Check Begin Pickup from the Type pane.
  10. Select the appropriate function key, and then click OK.
    • Reopen Closed Check: Prompts for the check number of the closed check to reopen.

    • Reopen Closed Check From List: Reopens the closed checks selected from a list of closed checks available on the current workstation.

  11. Enter a Legend for the button, and then position and size the button on the page.
  12. Repeat Steps 8 through 11 to create a button for the remaining Reopen Closed Check function in Step 10, and then click Save.