Select the Enterprise, property, revenue center, or zone,
click Setup, and then click Control
Parameters.
Click the Configuration tab, and
then enter information in the following fields:
Number of Days to Adjust Closed Checks: Enter the number of days (0-14) a privileged employee can adjust
closed checks. Enter 0 to allow the adjustment
for the current business day only.
Number of Days to Reopen/Reprint Closed Check from
Previous Business Day: Enter the number of days (0-14)
a privileged employee can reopen or reprint closed checks. Enter 0 to allow checks from the current business day only
to be reopened or reprinted.
To allow privileged operators to service total reopened
checks, click the Options tab, and then select 31 - Allow Service Total of Closed Checks.
Click Save.
To retain the original guest check number when reopening
a closed check and voiding menu items:
Select the revenue center, click Setup, and then click RVC Parameters.
Click the Options tab, and then
select 73 - Keep The Same Check Number When a Closed Check
is Voided.
If deselected, Simphony assigns a new guest check number
to the closed check when reopened and voided.
Click Save.
To configure reprinting of closed checks:
Select the Enterprise or property, click Configuration, and then click Tender/Media.
Insert a Service Total tender record if it does not
exist.
Double-click the Service Total record to open it.
On the General tab, select 2 - Service Total as the Key Type.
Click the Options tab, and then
click the Printing Options subtab.
Select 19 - Reprint Check.
Setting option 19 does not print an
exact copy of the receipt unless the printing options are the same
as the original tender.
You can enable other options to include
elements of the check, such as 21 - Print Summary Totals or 22 - Print Check Trailer, but selecting
these options is not required.
Click Save.
Select the Enterprise, property, revenue center, or
zone, click Setup, and then click Tender Parameters.
Click the Configuration tab,
and then in the Default Reprint Check Tender/Media drop-down list, select the Service Total tender from step 6-b.