Print Controller

The Print Controller service is automatically configured with each Simphony POS client. The service manages the printer queue and status updates.

The Print Controller always manages any printers connected through the local serial or IDN port. IP printers are linked to a printer controller, which might also manage locally connected devices. A printer may only communicate with a single print controller.

As a print controller manages more printers, its workload increases. Balancing the property’s printing workload evenly across all available printer controllers prevents a service host from becoming overwhelmed with by the print jobs.

Oracle recommends that different Print Controllers manage the primary and backup printers to prevent a single Print Controller failure from preventing all printing activity.