Setting the Start-Of-Day Sequencer Machine and the App Server Time Zone

1. In the EMC, select the Enterprise level, click the Setup tab, and then click Enterprise Parameters.
2. From the machine running the Oracle Hospitality Simphony Sequencer Service, open a Command prompt session and execute the hostname command. Make note of the returned host name value.
3. From the EMC, click the Miscellaneous tab, and enter the previously returned hostname value in the SOD Sequencer Machine Name field.

   Note:

   An IP address or Fully Qualified Domain Name (FQDN) are not valid entries for this field.
4. Select the App Server Time Zone.

   If you are deploying Simphony on multiple servers, the date, time, and the time zone settings of each application server and database server must correspond. Additionally, the servers’ time zone must correspond with the application server time zone setting in the EMC.

   You can synchronize the time settings between the servers by configuring one of the servers to be a Network Time Protocol (NTP) server and then point the rest of the servers to the NTP server. For information on configuring a Network Time Protocol server, refer to the Microsoft TechNet Library at https://technet.microsoft.com/en-us/.

5. Click Save.
6. If you installed Simphony on multiple application servers, disable the Oracle Hospitality Simphony Sequencer Service on all servers other than the SOD Sequencer Machine.

   In the event the application server that is running the Oracle Hospitality Simphony Sequencer Service has performance issues, start the Oracle Hospitality Simphony Sequencer Service on another Simphony application server if the main application server is going to be down for multiple days.

   The Oracle Hospitality Simphony Sequencer Service on the original server must be stopped prior to it being started on the alternate one. Also, when changing where the Oracle Hospitality Simphony Sequencer Service is running, the designation of the SOD Sequencer Machine Name must be updated in the EMC.