Closing a Workstation

You can deliberately close a workstation to indicate that it is inactive, such as a seasonal workstation. Workstations that are closed using the Close Application button are not included in data exports. The Closed Workstation flag informs Reporting and Analytics of the workstation status.

1. Sign out of the workstation.
2. Click the Close Application button. If the Export Reliability task is configured in the EMC, a message states the number of pending transactions and service totaled checks (if existing), with a Yes or No prompt to continue. Click Yes to close the workstation, leaving transactions and checks outstanding. Click No to return to POS operations and handle the outstanding transactions.

   Data exports are more complete and accurate if you handle the outstanding transactions and pay off the service totaled checks before closing the workstation, especially when a workstation is being closed for a long period of time.