Closing a Check After Delivery or Pickup

You can close a check and indicate the delivery status. The status applies to items that are delivered to the guest, as well as items that the guest picks up.

1. Pick up the check you want to close.
2. Click the button configured for one of the following scenarios:

   • Delivered: All items were delivered successfully and payment was applied.

   • Delivery Failed: The delivery agent cannot find the guest to deliver the prepared items. All items are voided and returned to inventory.

   • Delivered Without Alcohol: The alcohol items are voided and returned to inventory.

   • Cancelled: The order is canceled prior to being prepared and delivered. All items are voided and the check is closed to a zero dollar amount.