Preface

This guide is for Simphony Cloud Services users and provides post-installation steps to perform after a fresh installation or upgrade to the latest Simphony release. You install Reporting and Analytics separately from Simphony using the Back Office Reporting and Analytics installation application.

Audience

This installation guide is intended for installers, programmers, technical support teams, product specialists, and others who are responsible for setting up Oracle MICROS Simphony.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screen shots of each step you take

Documentation

The Simphony Installation Guide contains information about performing new installations.

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Revision History

Date Description of Change

September 2021

Initial publication.