Accessing the Simphony EMC Using Multi-Factor Authentication

To use Multi-Factor Authentication (MFA) on your Simphony system, you need to add and register your email address.

  1. When first attempting to log in to the Simphony EMC, when prompted, enter your user name in the User Name field, and enter your email address in the Email Address field.
  2. Re-enter your email address in the Confirm Email Address field, and then click Register.

    This email address is used to send you a one-time password (OTP). Your registered email address is written to your employee record in the newly added Email field.

  3. Access the email account you registered in Step 1 and open the email containing the OTP.
  4. Enter the password in the One-Time Password field, and then click Enter.

    OTPs are only valid for five minutes, so enter your OTP password in a timely manner. If the five-minute threshold is exceeded, you are required to re-login to the EMC to generate another OTP. OTPs are valid for one single entry for the individual attempting to log in to the EMC at that time. After entering a valid OTP, the EMC opens.