Removing an Employee from a Service Team

If you remove the check operator of an open team check from the service team, other team members do not have access to that check as Simphony no longer considers it a team check. When the check operator picks up the team check from which he was removed, the team check becomes a regular check.

You need to have the appropriate privileges to perform this task.

1. Press the Create Team Members or Add Team to Check function key.
2. In the Team Service dialog, select the team to modify, and then press Edit.
3. From the bottom left section of the dialog, select the employees to remove from the team, and then press Remove.
4. Press Save.