Preface
Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.
Purpose
This Configuration and User Guide provides instructions to set up the Kitchen Display System in Simphony and explains its daily use.
Audience
This document is intended for kitchen staff and system administrators of Simphony.
Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
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Product version and program/module name
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Functional and technical description of the problem (include business impact)
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Detailed step-by-step instructions to re-create
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Exact error message received and any associated log files
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Screen shots of each step you take
Documentation
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
Simphony Digital Learning
The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Oracle Food & Beverage Learning Subscription.
Revision History
Date | Description of Change |
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September 2022 |
Initial publication. |
March 2023 |
Updated KDS Basics from chapter 1. Updated the Workstation Alerts for Unsuccessful Sending to Order Devices chapter. Updated the Runner Chits chapter. Updated Switching Between the POS and KDS from the KDS Operations chapter. |
May 2023 |
Updated KDS Chit Layout Styles in the Order Receipts chapter. |
June 2023 |
Updated Enabling and Disabling DOM in the Dynamic Order Mode (DOM) chapter. |
July 2023 |
Added the Menu Item Timing chapter. |
September 2023 |
Update to Preface. |