Configuring the Behavior of Production Counters
In order for production items to increment and decrement, at least one KDS Display Type must be set to 3 - Prep. For example, if the property is configured only for a KDS Display Type of 2 - Expo, the production items will not increment or decrement. You must have at least one Prep display. KDS Display Types contains more information.
Parent topic: Production Items for KDS