Configuring Workflow
The KDS Workflow feature is used to determine where orders appear first, second, third and so on during the order assembly process.
The Workflow field supports values from 0
to 999
(the default setting is 0
). The highest value shows
first, and the lowest value last. A zero value causes orders to always
show on the device. When each KDS order device is assigned a different
workflow value, the KDS order device assigned the highest workflow
value shows orders first, and once bumped, the order then shows on
the KDS order device assigned the next lower workflow value. If two
order devices have the same workflow value, they show the orders at
the same time. If order device A has a higher workflow value than
order device B, orders show on order device A until the order is bumped
or done from order device A, at which time it then shows on order
device B.
Workflow can be configured and implemented to work as a separate feature (by using Workflow value settings to determine the sequencing of where orders first show, and then subsequently based on the settings from highest to lowest values), or in tandem using Production Lanes (by assigning a lane to KDS order devices). See Configuring Production Lanes for more information.
Important:
Do not click Save until you have completed all of the configuration steps outlined here. This is contrary to most configuration practices. If you save any changes prior to completing the entire configuration, the feature setup remains incomplete.Parent topic: Basic KDS Configuration