Conversational Ordering
Conversational ordering allows workstation operators to add specially
configured menu items for guests who order these items in no particular
sequence. For example, in a coffee shop, the workstation operator
requires the following items:
-
Drink Type (Espresso, Latte, Mocha, Tea)
-
Drink Size (Small, Medium, Large)
-
Drink Temperature (Hot, Iced)
-
Condiments or Modifiers (Whipped Cream, Cinnamon, Skim Milk)
When using conversational ordering, the workstation operator adds the order as a guest states items (for example, an iced mocha, medium size, with whipped cream), improving Speed of Service (SOS), ease of ordering for guests, and overall order accuracy.
Setting up conversational ordering consists of completing the following
tasks:
-
Creating Menu Item Master Groups
-
Configuring Menu Level Sets
-
Configuring Menu Item Classes
-
Setting Menu Items
-
Creating Front of House Buttons
Related Topics
- Creating Menu Item Master Groups for Conversational Ordering
- Configuring Menu Level Sets for Conversational Ordering
- Configuring Menu Item Classes for Conversational Ordering
- Configuring Menu Items for Conversational Ordering
- Configuring Menu Item Screen Look Ups by Menu Item Master Group
- Creating Buttons for Conversational Ordering
Parent topic: Guest Checks