Configuring Service Charges for Seat Filtering

When a check is filtered by seats, automatic service charges prorate based on the active menu items. Manual service charges do not prorate when seat filtering is active. Instead, the manual service charge is added to the last memo check that is closed for the table. To set manual service charges to prorate based on the filtered seats:

  1. Select the Enterprise, property, or zone, click Configuration, and then click Service Charges.
  2. Insert a record for either an automatic or a manual amount service charge with prorate option, or double-click an existing automatic or manual service charge record to open it.
  3. On the General tab, select option 2 - On = Amount; Off = Percentage, and then enter the service charge value in the Amount field under General Settings.
  4. If required for your country, select the Tax Class from the drop-down list.
  5. Select option 30 - Prorate Service Charges to Menu Items.

    When selected, the service charge prorates based on the value of the menu items in the filtered seats. This overrides the requirement for the minimum number of guest count for a memo check, if the minimum guest count requirement is met for the entire check.

  6. If you are configuring a manual amount service charge with prorate option, complete the following substeps to prorate to all menu items with corresponding service charge itemizers:
    1. Click the Itemizers tab, and then select all service charge itemizers.
    2. Click the Menu Levels tab, and then select the appropriate Main and Sub Levels.
  7. Click the Output tab, and then select Print on Customer Receipt, Print on Journal, and Print on Guest Check.
  8. Click Save.