1. Configuration Guide
  2. Banquet Guest Check Printing
  3. Configuring Banquet Guest Check Buttons and Prompts

Configuring Banquet Guest Check Buttons and Prompts

To configure the Begin Banquet Guest Check for point-of-sale (POS) workstation touchscreens:

  1. Access the EMC and select the Enterprise, Property, Revenue Center, or Zone, click the Configuration tab, and then select Page Design.

  2. You can configure an existing touchscreen or add a new one. Add a new button.

    Figure 43-2 Page Design – Add Button


    This figure shows how to add a button in the Page Design module.

  3. From the Type drop-down list, select Function, select the Begin Check By Prompt function, and then click OK.

    Figure 43-3 Page Design – Begin Check By Prompt Function


    This figure shows how to assign the Begin Check By Prompt function in the Page Design module.

  4. Click the Configure Prompt Details button.

    Figure 43-4 Page Design – Configure Prompt Details


    This figure shows how to configure the Configure Prompt Details button in the Page Design module.

Option 1 – Clicking the ‘No’ Button

  1. Click No when prompted.

    Figure 43-5 Configure Prompt Details ‘No’ Response

    This figure shows the message prompt when configuring prompt details, specifically the ‘No’ response.

  2. From the Prompt Details section, configure the following:

    1. From the Prompt Type field, select Configurable.

    2. From the Dialog Type field, select a type from the drop-down list.

    3. From the Prompt Category field, select BanquetPrompt.

    4. From the Prompt Title field, select a title category from the drop-down list.

    5. From the Prompt Text field, enter the appropriate text based on the Prompt Title setting.

    6. From the Content Name field, enter a name for your banquet content.

    7. Click the Add button, and then click Ok.

      Figure 43-6 Configure Prompt Content Window - Prompt Details


      This figure shows the configurable prompt details window and the available settings.

Option 2 – Clicking the ‘Yes’ Button

  1. A prompt asks you to choose the existing configuration prompt to set, or select the prompt content.

    Figure 43-7 Configure Prompt Details ‘Yes’ Response


    This figure shows the message prompt when configuring prompt details, specifically the ‘Yes’ response.

    • Selecting Yes displays a list of all the existing configuration file names in the Content table.

      Figure 43-8 Select Existing Content Prompt


      This figure shows the message prompt to select existing content.

    • As mentioned previously, selecting No allows you to set the prompts and save details in the Content table. Specify the name of the content.

  2. As shown in Figure 42-6 above, configure the Prompt Type, Dialog Type, Prompt Category, Prompt Title, Prompt Text, Default Value, and then enter a Content Name. Click Add and Ok.

    Note:

    The Optional check-box allows the prompt to bypass the next screen and allows the user to click OK.

  • There are a number of options when configuring prompt content. Prompt Types can be Configurable or Non-Configurable. Dialog Types include AlphaNumeric, Numeric, List, and by Date. Users must select from the following list of configurable prompt items that can be used for a Banquet Check:

    • name="lblOrganization" >Organization

    • name="lblAcct" >Acct

    • name="lblCustName" >Name

    • name="lblCustAddress1" >Address Line 1

    • name="lblCustAddress2" >Address Line 2

    • name="lblCustCity" >City

    • name="lblState" >State

    • name="lblZip" >Zip

    • name="lblDate" >Date

    • name="lblTime" >Time

    • name="lblEvent" >Event

    • name="lblSalesperson" >Sales Person

    • name="lblMaitred" >Maitre D'

    • name="lblGuarantee" >Guarantee

Configurable Prompt Type

The example below illustrates a Configurable Prompt Type. When this type is configured, users are prompted to enter the requested information at the POS workstation — in this case, a selection of function rooms.

Figure 43-9 Configure Prompt Content Window - Configurable Type


This figure shows the configurable prompt details window and the available settings.

Non-Configurable Prompt Type

Non-Configurable prompts are not sent to users when beginning a Banquet Check. Regardless of the assigned Dialog Type (e.g., Alphanumeric, Numeric, List , or Date), users are not prompted to enter information.

Figure 43-10 Configure Prompt Content Window - Non-Configurable Type


This figure shows the non-configurable prompt details window and some example configuration settings.

When configuring a Non-Configurable prompt, and a Default Value is entered, the value is printed on the Banquet Check by default, without any prompts being sent to the user. The following example illustrates a List Dialog Type to provide a list of items — in this case, a selection of cities.

Figure 43-11 Non-Configurable Type - List Dialog Type


This figure shows the non-configurable prompt details window and some example configuration settings.

When configuring a Non-Configurable prompt and the user does not enter a Default Value (leaves the setting blank), nothing is printed on the Banquet Check.

Figure 43-12 Non-Configurable Type - Blank Default Value Setting


This figure shows the non-configurable prompt details window, specifically with a blank Default Value setting.

Users may configure Non-Configurable prompts when certain data does not change and remains static in a Banquet Check. For example, if the organization holding the banquet is always the same, then it can be defined as a Non-Configurable prompt.

  1. The details and content name added or selected is added as Arguments in the button properties panel.

    Figure 43-13 Page Design - Button Properties Panel


    This figure shows how to configure the Begin Check By Prompt button from Page Design in the button properties panel.

  2. The configuration data for Banquet Check prompts is saved in the Content module as a String in the Content Type field, and is shown using XML format below.

    Figure 43-14 Property Level Content Module


    This figure shows the EMC property level Content module and the how the banquet check prompts configuration data is shown in XML format.

Configuring a Banquet Check Add/Transfer by Number

The following steps illustrate how to transfer one Banquet Check to another.

  1. Access the EMC, select a Revenue Center, click the Configuration tab, and then click Page Design.

  2. Choose the touchscreen page to be edited and add a new button.

  3. Select Function as the Type, select Add/Transfer by Number, click OK, and then Save.

    Figure 43-15 Page Design – Add/Transfer by Number Function


    This figure shows how to assign the Add/Transfer by Number function in the Page Design module.

  4. Access and sign onto a point-of-sale (POS) workstation.

  5. Begin a Banquet Check and ring up menu items. Note the check number and service total.

  6. Begin a second Banquet Check and ring menu items. Note the check number and service total.

  7. Pickup the first Banquet Check from the workstation Pick Up check list.

  8. Press the Add/Transfer by Number button.

  9. Enter the second Banquet Check number mentioned in step 6. The first check’s prompt data overwrites the second check’s prompt data when the checks are merged.

  10. Press OK from the ‘Add Check’ screen. The second Banquet Check is transferred to the first one.

Configuring a Banquet Split Check

The following steps illustrate how to split a Banquet Check.

  1. Access the EMC, select a Revenue Center, click the Configuration tab, and then click Page Design.

  2. Choose the touchscreen page to be edited and add a new button.

  3. Select Function as the Type, select Touch Split, click OK, and then Save.

    Figure 43-16 Page Design – Touch Split Function


    This figure shows how to assign the Touch Split function in the Page Design module.

  4. Access and sign onto a point-of-sale (POS) workstation.

  5. Begin a Banquet Check, ring up some menu items, and then service total.

  6. Pickup the first Banquet Check from the workstation Pick Up check list, and then press the Touch Split button.

  7. Add a check, move some menu items from one check to another, and then press Save.

  8. Press Yes in response to the ‘Exit and save changes?’ prompt.

  9. Press Yes in response to the ‘Print split checks?’ prompt. The Banquet Check is split and the individual checks can be viewed in the open checks list. The first check’s prompt data is copied to the second check when the checks are split.

Configuring RVC Table Names as Room Names

  1. Access the EMC, select a Property, click the Configuration tab, click Employee Classes, and then select the Operator Options tab.

  2. Enable the 1- Table Number Entry Required to Begin/Pickup Checks and 2- Number of Guest Entry Required for New Checks options, click OK, and then Save.

    Figure 43-17 Employee Classes - Operator Options


    This figure shows the Employee Classes Operations Options required for users to assign Banquet Checks to room names from the POS workstation.

  3. Access the EMC, select a Revenue Center, click the Setup tab, and then select the Tables module (under the RVC Configuration header).

  4. Insert or click an available record, enter a room name, for example, Board Room, assign a Dining Table Class in the Class field, and then Save.

    Figure 43-18 Revenue Center Configuration - Tables Module


    This figure shows the Tables module where you can insert names for rooms indicating where banquets are held.

Configuring a Custom Page Printer

  1. A Printer driver must be installed on the workstation.

  2. Enter the hostname of the printer.

    Figure 43-19 Add a Printer on the Workstation


    This figure shows the printer setup from a workstation.

  3. Access the EMC, select a Property, click the Setup tab, select the Printers module (under the Hardware/Interfaces header).

  4. Configure a network banquet printer. For the Printer Type field, select Custom Page Printer from the drop-down list.

    Figure 43-20 EMC Printers Module


    This figure shows the network printer setup in the Simphony EMC Printers module.

  5. Enter the network printer name in the Name field and Save.

    Note:

    The Name field entry must be the physical printer’s name as seen on the network and the Printer Host's IP address in the Printer Configuration section’s Address field.

    Figure 43-21 EMC Printers Module (cont.)


    This figure shows additional network printer setup in the Simphony EMC Printers module.

  6. Access the EMC, select a Property, click the Setup tab, select the Workstations module (under the Hardware/Interfaces header).

  7. Choose the banquet printing workstation record and click the Printers tab.

  8. Click Select, and from the drop-down list, choose the output printer in the Banquet Check Printer field (should be the Custom Page Printer type), click OK, and then Save.

    Figure 43-22 Workstation Module - Assigning the Banquet Check Printer


    This figure shows assigning the banquet check printer in the Simphony EMC Workstations module.

Configuring a Tender Media Deposit

Users can post a Deposit Payment amount on a Banquet Check. If configured, the deposit tender amount prints in a special location on the Banquet Check.

  1. Access the EMC, select the Enterprise level, click the Configuration tab, select the Report Groups module (under the Reporting and Data header).

  2. Insert a new record, name it, and then from the Type field, select Tender/Media from the drop-down list.

    Figure 43-23 Report Groups Module


    This figure shows configuring the Report Groups module and setting up a Tender/Media deposit field for printed banquet checks.

  3. A Deposit Payment Tender is linked to a Report Group by enabling the 5 - Deposit Type of Tender Media option. From the Options field, click the ellipsis (…) to open the Report Group Tender Media Options screen. Select option 5, click OK, and then Save.

  4. Users can add an advance deposit payment against the Banquet Check by configuring a new payment tender.

    Figure 43-24 Tender/Media - Advance Deposit Payment


    This figure shows a Tender/Media Payment type record used for collecting advance deposit payments for banquets.

Configuring Tender/Media Printing on Banquet Checks

To print a Banquet Check prior to finalizing the transaction, you can create a Tender/Media record configured as a Service Total type. You can also use a Payment type to print a Banquet Check when the transaction is tendered or finalized.

Figure 43-25 Tender/Media - Print Banquet Check Service Total


This figure shows a Tender/Media Service Total type record used for printing banquets checks prior to finalizing the transaction.

  1. Before printing a Banquet Check, access the EMC, select the enterprise or property level, click the Configuration tab, select the Tender/Media module (under the Sales header).

  2. Select the Printing Options tab, enable the 90 - Print Banquet Check option, and then Save.

Configuring Page Margins for Banquet Check Printing

  1. Access the EMC, select a Property, click the Setup tab, select the Printers module (under the Hardware/Interfaces header).

  2. Select the Banquet Check printer record.

  3. Enter the values for the top, bottom, and left margins, and then Save.

    Figure 43-26 Formatting Banquet Check Page Margins


    This figure shows the Banquet Check Printer record where you configure the margins for the printed banquet check page.