Configuring Order Types

  1. Select the Enterprise, property, or zone, click Descriptors, and then click Order Types.
  2. In the Text field, enter an order type for each record (for example, Dine In, Take Out, Drive Thru).
  3. Click Save.
  4. Select the Enterprise, property, revenue center, or zone, click Setup, and then click Order Type Parameters.
  5. For each order type record, select the appropriate options as described in the following table:

    Table 15-3 Order Type Options

    Option Description

    1 - Print on Customer Receipt and Guest Check

    Select this option to print the order type name on customer receipts and guest checks.

    2 - Print on Order Printer

    Select this option to print the order type name on order printers.

    3 - Enable Guest Count by Menu Item in Transaction Services

    Select this option to enable transaction services to count guests like POS operations.

    This option must be enabled along with Menu Item Classes option 11 - Add to Guest Count in order for the guest count to be incremented.

    4 - Do Not Post Transactions to Tip Report Totals

    Select this option to exclude sales for the order type from Tip Report Totals.

    5 - Perform Auto Combo Recognition

    Select this option to have workstations automatically perform auto combo recognition when the workstation operator changes the workstation to the order type.

    6 - Transaction Cancel Default

    Select this option when starting orders without an order type.

    When a workstation operator begins a transaction and cancels it before selecting an order type, the POS client requires the workstation operator to associate the check with an order type for posting purposes. The POS client finds the first order type that has this option selected and uses it.

    Deselect this option to have the POS client use the first order type record in the list to associate with the check.

    8 - Enable Routing Order by Order Type

    Select this option to control order routing by the order type.

    Deselect this option if you are using Dynamic Order Mode (DOM) on KDS Displays as it is not compatible.

    9 - KDS Allow Item Print on Item All Prep Done

    See Printing Runner Chits by Order Type in the Oracle MICROS Simphony KDS Configuration and User Guide for more information.

    10 - Suppress Dining Course

    See Suppressing Dining Courses from Orders in the Oracle MICROS Simphony KDS Configuration and User Guide for more information.

    11 - Exempt Inclusive Tax

    Select this option to exempt the inclusive tax for take away order types.

    12 - Always Use KDS Prep Time

    See Setting the Relative Capacity Used By Each Menu Item in the Oracle MICROS Simphony KDS Configuration and User Guide for more information.

  6. Click the ellipsis point (...) button in the Tax Mask column, select the tax rates for the order type, and then click OK.

    If you are creating an order type for a delivery service provider (for example, Uber Eats, Deliveroo, or DoorDash), do not select any tax rates in the Tax Mask column.

  7. Select Active for each order type that you want to activate.
  8. Set the desired Service Level Time value (in minutes) for each active order type.

    The Service Level Time setting supports the ability to set a pickup time for placed orders. It allows for a requested order to be prepared within an allotted timeframe, ensuring that orders are made ready for pickup by customers or a delivery service. The value set in this column for active order types signifies the preparation time (in minutes) for a given order.

  9. Click Save.
  10. Select the revenue center, click Setup, and then click RVC Parameters.
  11. (Optional) Select the Default Order Type from the drop-down list. This is the order type that is active when a workstation operator begins a check.
  12. Click Save.
  13. To override the default order type setting for a workstation:
    1. Select the property, click Setup, and then click Workstations.
    2. Click the Transactions tab.
    3. Select the Default Order Type from the drop-down list.
    4. Click Save.

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