Reopening a Closed Check
After a check has been closed, you can reopen it within
14 days for use as a regular guest check. All menu items from the
check are considered previous-round items. After reopening a closed
check, you can void the following:
-
Menu Items
-
Discounts
-
Service Charges
You need to have the appropriate privileges to perform the reopening closed check and void operations.
- To reopen a closed check when you know the check number:
- Press the Reopen Closed Check function key.
- Enter the check number, and then press OK.
- Confirm the date and check total, and then press OK. The check is reopened.
- To reopen a closed check by selecting the check from a
list of closed checks:
- Press the Reopen Closed Check from List function key.
- Select the check from the list, and then press OK.
- Confirm the date and check total, and then press OK. The check is reopened.
Parent topic: Guest Checks