Preface

Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.

Purpose

This guide explains how to set up delivery service providers to connect to Simphony.

Audience

This document is intended for system administrators of Oracle MICROS Simphony.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Simphony eLearning

The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Hospitality Learning Subscriptions.

Revision History

Date Description of Change

December 2022

Initial publication for Simphony 19.4.

January 2023

Added Rappi chapter.

Updated Configuring an Open Discount.

February 2023

Updated the following topics:
  • Deliveroo

  • Sample JSON: DoorDash Single Menu in the DoorDash chapter

  • Sample JSON: Glovo in the Glovo chapter

May 2023

Added Skip chapter.

Added Postmates to the Uber Eats chapter.

Added Disabling Delivery Platforms to the Getting Started chapter.

Updated Registering with Rappi in the Rappi chapter.

July 2023

Updated Deliveroo.

Updated Introduction to Delivery Connectors.

October 2023

Added Deactivating Third Party Delivery Aggregators to the Getting Started chapter.

Updated Configuration Checklist in the Getting Started chapter.