Preface
Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.
Purpose
This guide is for Simphony Cloud Services users and provides post-upgrade steps to perform at your location after an upgrade to your enterprise application server to the latest version of Simphony software.
Audience
This guide is intended for implementation staff, technical support teams, product specialists, and system administrators who are responsible for maintaining the Simphony application.
Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
-
Product version and program/module name
-
Functional and technical description of the problem (include business impact)
-
Detailed step-by-step instructions to re-create
-
Exact error message received and any associated log files
-
Screen shots of each step you take
Documentation
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
See the Client Deployment Guide for more information about the Client Application Loader (CAL).
Important:
Starting with the Simphony 19.5 release, Kitchen Display System (KDS) Controllers and Restaurant Display Controllers (RDC) running on Microsoft Windows CE or Microsoft Windows XP are no longer supported. Prior to upgrading to Simphony 19.5, all locations should upgrade their KDS hardware to supported devices. See the Food and Beverage Hardware documentation to determine supported versions of KDS hardware.Revision History
| Date | Description of Change |
|---|---|
|
March 2023 |
Initial publication for Simphony release 19.5. |