Adjusting a Credit Card Payment
After reopening a closed check within 14 days, you can perform an adjustment to a credit card payment.
You need to have the appropriate privilege (Role permission 278 - Authorize/Perform Credit Card Refund Transaction) to perform the reopening closed check and adjustment operations.
- To adjust a credit card payment when you know the check
number:
- Press the CCard Adjustment function key.
- In the dialog window, press Number.
- Enter the check number, and then press OK.
- Confirm the date and check total, and then press OK. The check is reopened.
- (Optional) If there are multiple credit cards on the check, select the desired credit card, and then press OK.
- Enter the amount to refund, and then press OK.
- To adjust a credit card by selecting the check closed date:
- Press the CCard Adjustment function key.
- In the dialog window, press Date.
- Enter the check closed date, and then press OK.
- Select the desired check, and then press OK. The check is reopened.
- (Optional) If there are multiple credit cards on the check, select the desired credit card tender, and then press OK.
- Enter the amount to refund, and then press OK.
Parent topic: Guest Checks