Using Consumer Self Pay to Close a Check

The following steps explain the process in which a customer can close a check using an Adyen Castles S1F2 device.

1. After clicking the button that corresponds to Consumer Self Pay on the ordering screen, the customer can review their check, and then click the Pay button to proceed.
   1. If the customer wishes to change the language of the device prior to payment, they can click the X on the check detail screen, click Change Language, and then select their desired language from the list of available languages.
   2. If the customer wishes to cancel their payment due to an error or otherwise, they can click the X on the check detail screen, click Cancel Payment, and then the employee is prompted to enter their employee ID number in order to exit Self Pay.
2. Next, the customer is prompted on the device to choose one of the default tip percentages, or if they wish, to enter a custom tip amount or tip percentage.
3. The customer then clicks Pay Now to finalize the payment.
4. On the following screen, the customer is prompted to present a card payment.
5. After the payment is authorized and approved, the customer is presented with the following options on how to receive their receipt:

   • Print: The device prints two copies of the receipt (one for the customer and one for the merchant).

   • Email: The customer enters their email address on the device, and the receipt is sent to their provided email. This option is disabled if the Disable Email Receipt option is selected in EMC Page Design.

   • Email and Print: The device prints the receipts, and sends a receipt to the customer’s email address. This option is disabled if the Disable Email Receipt option is selected in EMC Page Design.

   • No Receipt: No receipts are printed or emailed for the customer.

6. After the customer finishes the transaction, they are prompted to return the device to the employee.
   1. If the Exit Self Pay Without ID Prompt option was enabled, the device returns to the order screen.
   2. If the Exit Self Pay Without ID Prompt option was disabled, the employee is prompted to enter their ID number to exit Self Pay.