13 KDS Load Balancing
-
Push orders to other Expo Displays and Prep Stations
-
Pull orders from other Expo Displays and Prep Stations
Expo Displays and Prep Stations are assigned to distribution groups, and orders route to other Expo Displays or Prep Stations within that same distribution group. Kitchen staff can only pull orders from Expo Displays and Prep Stations from within the distribution group; they can push orders to any display of the same type (Expo/Prep) that is in the same kitchen (uses the same KDS Controller).
Orders are balanced by the number of menu items, not by the number of orders. To achieve the most equal distribution of menu items for Prep Station load balancing, Oracle recommends configuring the KDS to show every item of an order on its own chit.
-
Enabling KDS load balancing. Configuring a KDS Controller contains more information on enabling KDS load balancing.