Configuring Combo Meals

Simple combo meals are supported with DoorDash; sized combo meals are not supported with delivery service providers.Complete the Simphony combo meal configuration described in Combo and Fixed Price Meals in the Oracle MICROS Simphony Configuration Guide, but do not configure sized combo meals.

The following configuration is required to synchronize combo meals from Simphony to delivery providers through delivery connectors:
  1. Create Combo Meal Groups.

    If condiment items (not parents) are included as part of a combo group, these items are ignored during the menu synchronization.

    See Creating Combo Meal Groups in the Oracle MICROS Simphony Configuration Guide for more information.

  2. Tag the corresponding Menu Item Master.

    To include a combo in the synchronization process, the corresponding Menu Item Master must be tagged. Items within a combo group do not need individual tags. However, if items within a combo group are tagged individually, they appear on the delivery service provider UI as both part of the combo and as individual à la carte items.

    See Configuring Menu Tag Groups and Tags in the Oracle MICROS Simphony Configuration Guide for more information.

Review and understand the following considerations before attempting to synchronize combos with the delivery service provider. Ensure that your combo meal configurations adhere to these guidelines to ensure a smooth and accurate synchronization process.

Table 3-2 Combo Meal Setup Guidelines

Simphony Considerations Description for use with Delivery Connectors

3 - Is Sized Combo Meal option

If selected, and the combo meal contains configuration consistent with sized combos, it is ignored by the synchronization.

If a combo meal is configured as sized but does not contain items with size specifications, it is treated as unsized and included in the synchronization.

See Creating Combo Meals.

Combo Group Items with Sizes in Unsized Combos

If a combo group item has a size specification within an unsized combo meal, it appears on the delivery service provider UI but is treated as unsized.

See Creating Combo Meal Groups.

Prices

You can set prices for combo meals at the Menu Item Master level, by combo group, or by combo group item. It is recommended to set base prices for combo meals at the Menu Item Master level. Prices set directly on the combo item definition are ignored. Ensure that prices are defined for all items within a combo group to avoid default prices of $0.00.

If the Price is not specified, Active On Level 1 is used by default.

See Combo Meal Group Pricing and Creating Combo Meal Groups.

Alternate Groups

Combo group items cannot be members of Alternate Groups; Alternate Groups are not supported with delivery service provider combos.

See Creating Combo Meal Groups.

Side Count and Quantity

The side count for combo groups can be configured and is controlled in the side count area of the Combo Group. The default count is 1.

The quantity of items within a combo group, including modifiers or weighed items, is controlled in the Combo Group Item area. DoorDash only supports a quantity of 1.

If the delivery service provider detects a combo group item with a quantity greater than 1 for DoorDash, the combo is ignored, and an error is logged. DoorDash has a limitation where the quantity selector is limited to 1 when a menu item in a combo group has modifiers.

See Creating Combo Meal Groups.

Combo Meal Groups Based on Menu Item Definition

Only Menu Item Definition 1 is supported for combos.

Invalid Items in Combo Groups

If a combo meal group does not contain valid items, it is unable to be ordered. Invalid items include condiments and items without definitions.

Condiment Parent as Menu Item Master

If a condiment parent is configured as a Menu Item Master, its condiment groups are ignored, and it is treated as a regular menu item.

Duplicate Combo Meal Groups

If a combo meal group is referenced multiple times in a combo meal, the duplicates are ignored, and only one instance of the group is considered.