Preface
Oracle Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.
Purpose
This guide explains how to set up delivery service providers to connect to Simphony.
Audience
This document is intended for system administrators of Simphony.
Customer Support
To contact Oracle Customer Support, access the Customer Support Portal at:
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Product version and program/module name
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Functional and technical description of the problem (include business impact)
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Detailed step-by-step instructions to re-create
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Exact error message received and any associated log files
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Screen shots of each step you take
Documentation
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
Simphony eLearning
The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Oracle Restaurants Learning Subscription.
Revision History
| Date | Description of Change |
|---|---|
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January 2024 |
Initial publication for Simphony 19.6. |
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February 2024 |
Updated the following topics in the Getting Started chapter:
Added Configuring Advanced Menu Item Options section to each delivery service provider chapter. |
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June 2024 |
Updated the following topics in the Getting Started chapter:
Added Configuring Combo Meals in the Deliveroo, DoorDash, and Uber Eats/Postmates chapters. Updated Configuring Workstations in every chapter. Added Configuring an Open Service Charge to the Skip chapter, and updated Sample JSON: Skip. Removed Glovo chapter from document. |
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September 2024 |
Updated Configuring Customer-Facing Content in the Deliveroo chapter. |