Preface
Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.
Purpose
This guide explains how to set up delivery service providers to connect to Simphony.
Audience
This document is intended for system administrators of Oracle MICROS Simphony.
Customer Support
To contact Oracle Customer Support, access the Customer Support Portal at:
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Product version and program/module name
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Functional and technical description of the problem (include business impact)
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Detailed step-by-step instructions to re-create
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Exact error message received and any associated log files
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Screen shots of each step you take
Documentation
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
Simphony eLearning
The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Hospitality Learning Subscriptions.
Revision History
Date | Description of Change |
---|---|
December 2022 |
Initial publication for Simphony 19.4. |
January 2023 |
Added Rappi chapter. Updated Configuring an Open Discount. |
February 2023 |
Updated the following topics:
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May 2023 |
Added Skip chapter. Added Postmates to the Uber Eats chapter. Added Disabling Delivery Platforms to the Getting Started chapter. Updated Registering with Rappi in the Rappi chapter. |
July 2023 |
Updated Deliveroo. Updated Introduction to Delivery Connectors. |
October 2023 |
Added Deactivating Third Party Delivery Aggregators to the Getting Started chapter. Updated Configuration Checklist in the Getting Started chapter. |
February 2024 |
Updated the following topics in the Getting Started chapter:
Added Configuring Advanced Menu Item Options section to each delivery service provider chapter. |
June 2024 |
Updated the following topics in the Getting Started chapter:
Added Configuring Combo Meals in the Deliveroo, DoorDash, and Uber Eats/Postmates chapters. Updated Configuring Workstations in every chapter. Added Configuring an Open Service Charge to the Skip chapter, and updated Sample JSON: Skip. Removed Glovo chapter from document. |