Enabling the Unused Credit Card Authorization Release Alert

If you are using SPI, you can add a warning message to alert workstation operators that unused credit card authorizations are about to be released when finalizing a guest check using a non-credit card tender (for example, cash or gift card). The operator can then cancel the payment or proceed and release the card authorizations. Room charges and partial payments do not trigger the alert nor release unused authorizations. Credit card payments do not trigger the alert message.

  1. Select the Enterprise, property, revenue center, or zone, click Setup, and then click Control Parameters.
  2. Click the Options tab.
  3. Select 73 - Enable unused Credit Card authorization release alert.
  4. Click Save.