Preface

Audience

This installation guide is intended for installers, programmers, technical support teams, product specialists, and others who are responsible for installing Oracle MICROS Simphony.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received and all associated log files

• Screen shots of each step you take

Documentation

Once Simphony has been installed, for information about accessing the Simphony Enterprise Management Console (EMC) or when performing Simphony upgrades on existing systems, see EMC Basics in the Simphony Configuration Guide and the Location Upgrade Guide for more information.

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Revision History

Date	Description of Change
January 2024	Initial publication.
July 2024	Updated the following topics in the Simphony Installation chapter: Simphony Installation for an All-in-One Server MFA Configuration During the Installation of Simphony
September 2024	Added Configuring System Time Settings to the Pre-Installation Tasks chapter.