Transferring Log Files from an Android Device to CAPS
You can enable the automatic transfer of logs from Android devices to the main workstation (known as the Check and Posting Server or CAPS) for support purposes. The frequency of the transfer can be set from 30 minutes up to every 8 hours.
This functionality allows log files to be retained on the CAPS machine for a longer time period than they may be available on the Android device. These logs can be easily accessed and viewed on CAPS to ensure that Android devices are working properly, or to analyze issues.
The Transfer Logs feature is supported with devices running Android versions 7 through 11, and Adyen Castles devices running Android versions 9 and 10.
Parent topic: Manager Tasks for Workstation Reports and Procedures