Holding Menu Items on a Check
There are various ways to hold menu items and to end the current service round.
- To hold the entire order and begin a new guest check:
- Add menu items.
- Click the Hold Order Tender/Media type function key. The workstation shows the letter H next to all held items.
- To hold a single menu item:
- Select an item.
- Click the Hold function key. The workstation shows the letter H next to the held item.
- To hold menu items as you add items to the check:
- Click the Transaction Hold function key.
- Add menu items. The workstation shows the letter H next to all items on hold.
- To release held menu items from their hold status:
- Select menu items on hold.
- Click the Hold function key. The letter H (next to the menu items) disappears.
- To pick up checks that have menu items on hold:
- Click Pick Up Check By List.
- Select Held Items Only from the View Type drop-down list. The workstation shows checks with held items only and the letter H next to all checks.
Parent topic: Guest Checks