Preface

Oracle Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.

Purpose

This guide explains how to set up delivery service providers—using Delivery Connector 21.8—to connect to Simphony. If you are using Simphony 19.7 with the Delivery Connector 24.1 UI, see the Delivery Connectors section in the Oracle Simphony 19.7 Configuration Guide.

Audience

This document is intended for system administrators of Simphony.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Simphony eLearning

The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Oracle Restaurants Learning Subscription.

Revision History

Date Description of Change

September 2024

Initial publication for Simphony release 19.7.

Updated Configuring Customer-Facing Content in the Deliveroo chapter.

December 2024

Added Legacy to the document title.

Updated Information Required for Delivery Service Providers in the Getting Started chapter.