Conversational Ordering
Conversational ordering allows workstation operators to add specially
configured menu items for guests who order these items in no particular
sequence. For example, in a coffee shop, the workstation operator
requires the following items:
-
Drink Type (Espresso, Latte, Mocha, Tea)
-
Drink Size (Small, Medium, Large)
-
Drink Temperature (Hot, Iced)
-
Condiments or Modifiers (Whipped Cream, Cinnamon, Skim Milk)
When using conversational ordering, the workstation operator adds the order as a guest states items (for example, an iced mocha, medium size, with whipped cream), improving Speed of Service (SOS), ease of ordering for guests, and overall order accuracy.