Team Service

Team Service allows assignment of more than one service personnel to a check. A team of service personnel can work together when there is a large party requiring more than one server. In some restaurants (usually fine dining establishments), Team Service is used exclusively, regardless of the party size.

Tip and receipt totals are divided equally on the Employee Tip Report among all team members when a team check is closed. This allows tips or service charges to be paid out equally among the team members. As the Employee Tip Report is used for income reporting to tax authorities, tax liabilities are shared equally among team members. See Reports and Totals Posting for Team Checks for more information.

Team members can access checks where they are assigned as part of the team, even if they are not the check owner. This is independent of Role option 18 - Authorize/Perform Pickup of a Check Belonging to Another Operator.