Preface

Oracle Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.

Purpose

These Release Notes provide a brief overview of additions, enhancements, and corrections implemented in this software release. Their intent is informative, not instructional. Review Simphony's product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is intended for all users of Oracle Simphony.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Revision History

Date Description of Change

September 2024

  • Initial publication.

  • Added Delivery Connectors entry to 19.7 Features and Updates.

October 2024

Added Simphony 19.7.2 to the Features and Updates chapter.

November 2024

Removed Hierarchy section with Revenue Center Master entry.

January 2025

Added Simphony 19.7.3 to the Features and Updates chapter.

March 2025

Added Simphony 19.7.4 to the Features and Updates chapter.

April 2025

Added a Product/Sub-Service list and corresponding Customer Support Portal Links to the Resolved Issues chapter.

Removal of Telemetry references.