Preface

Oracle Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.

Purpose

This document provides security reference and guidance for Oracle Simphony.

Audience

This document is intended for:
  • System administrators installing Simphony

  • End users of Simphony

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screenshots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Revision History

Date Description of Change

November 2024

Initial publication.

February 2025

Added and updated the following topics located in the Simphony Security Overview chapter:

  • Added the Simphony on Microsoft Windows with FIPS-mode Enabled topic.

  • Updated the Point of Sale User Authentication topic under the Authentication section.