Order Handling on Open Checks

Simphony lets you determine when menu items on open guest checks are sent for preparation to order devices, such as remote printers or a kitchen display system (KDS) system. You can:

• Send orders while remaining on the guest check without having to pick up the check again or sign in to the workstation

• Take orders for an entire service round, but hold the items and send them in groups over a period of time

• Set the workstation to automatically send items or an entire order at a preset time

• Choose to send items on hold to order devices or keep them on hold when ending the current service round

• Manually fire menu items within the current round to order devices

• Void a previous round fired item

• Cancel a transaction and have only the non-fired items cancelled, while previously fired items in the current service round remain on the check