Configuring Zero-Payment Transactions

You can allow employees (usually managers) to post a zero payment to close a guest check with a zero balance due. This provides more control in cases where sales are posted and later voided to a zero balance.

1. Select the revenue center, click Setup, and then click RVC Parameters.
2. Click the Posting tab, and then select 5 - Zero or Negative Transactions Do Not Add to Guest or Guest Check Counts.
3. Click Save.
4. Select the Enterprise or property, click Configuration, and then click Tender/Media.
5. Double-click the tender record that will have zero-payment transactions allowed.
6. Click the Options tab, and then click the Interface Options subtab.
7. Select 29 - On=Post 0.00 Transactions to PMS; Off=Do Not Post.

   Enabling option 29 lets the system post 0.00 transactions to the Property Management System (PMS) for the tender selected in step 5.

8. Click Save.
9. Select the Enterprise, click Configuration, and then click Roles.
10. Double-click the role type record (for example, manager).
11. Click the Operations tab, and then click the Transactions subtab.
12. In the Tender Media Options section, select the following options:

    • 38 - Authorize/Perform Closing of Checks with a Zero Balance

    • 39 - Authorize/Perform Closing of Checks with a Negative Balance

13. Click Save.