Preface

Oracle Simphony Frontline Manager is a web application used to view and change settings for the Oracle Simphony solution. Frontline Manager works with Oracle Restaurants Reporting and Analytics versions 20.1.16 and later.

Purpose

Frontline Manager provides a suite of intuitive configuration tools to simplify managing your restaurant.

Audience

This document is intended for all users of Simphony Frontline Manager. More specifically, Frontline Manager is a tool intended for restaurant managers to quickly make changes to menu items.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:

Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received and any associated log files
Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Simphony eLearning

The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Hospitality Learning Subscriptions.

Revision History

Date	Description of Change
February 2025	Initial publication.