Preface
Oracle Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.
Purpose
These Release Notes provide a brief overview of additions, enhancements, and corrections implemented in this software release. Their intent is informative, not instructional. Review Simphony's product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.
Audience
This document is intended for all users of Oracle Simphony.
Customer Support
To contact Oracle Customer Support, access the Customer Support Portal at:
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Product version and program/module name
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Functional and technical description of the problem (include business impact)
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Detailed step-by-step instructions to re-create
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Exact error message received and any associated log files
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Screen shots of each step you take
Documentation
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
Revision History
| Date | Description of Change |
|---|---|
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February 2025 |
Initial publication. |
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February 2025 |
Updated the KDS section of the Features and Updates chapter. Added Simphony 19.8.1 to the Features and Updates chapter. |
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March 2025 |
Updated the Devices section of the Features and Updates chapter. Updated the doc links in the Features and Updates chapter. |
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April 2025 |
Added a Product/Sub-Service list and corresponding Customer Support Portal Links to the Resolved Issues chapter. Added Simphony 19.8.2 to the Features and Updates chapter. |
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June 2025 |
Added Simphony 19.8.3 to the Features and Updates chapter. |
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August 2025 |
Added Simphony 19.8.4 to the Features and Updates chapter. |