Loyalty and Stored Value Configuration Prerequisites

Simphony supports the Gift and Loyalty drivers only on Microsoft Windows CE and Microsoft Windows 32-bit operating systems.

Complete the following tasks before configuring the Loyalty and Stored Value Interfaces and Drivers:

  1. Install the latest Simphony release at the property.
  2. Obtain access to the EMC within Simphony.
  3. Configure unique Tender/Media and Discount records for loyalty transactions. Take note of the record number and type as you need these values to post transactions to Reporting and Analytics and third-party loyalty applications.

    Reporting and Analytics and third-party loyalty applications use the configured Simphony Tender/Media and Discount records to post loyalty transactions to the guest check.

  4. (Optional) If a third party developed a driver, use the driver configuration settings provided by the third party. Third-party drivers may have unique fields.