Adding Non-Revenue Menu Items

You can add non-revenue menu items to guest checks without adding to the net sales total amounts on financial reports. For example you can use a non-revenue item to enter the value of a gift card reload amount. Operators can add the item to a check and then tender the transaction, causing the item's value to be added to a gift card. This value does not increment the system's revenue as no physical product has been sold.

The following limitations apply to checks which include non-revenue menu items on the workstation (including Transaction Services Gen1):
  • Taxes and discounts are not applied to non-revenue menu items (even if they are configured in the EMC).

  • Non-revenue menu items cannot be included as a part of combo meals. If a combo meal is added containing non-revenue menu items, the workstation generates an error message to users.

  • Non-revenue menu items can only be configured as condiments for non-revenue parent menu items. Non-revenue menu items cannot be configured as condiments (or combo meal sides) for conventionally priced parent menu items, and vice versa. Incorrect configurations generate an error message to users.

  • For all workstation financial reports, the previously existing line Non Rev Svc has been changed to Non Rev Total. Non-revenue menu item sales now post to the Non Rev Total line on reports.

Note:

The existing Menu Item Sales and Menu Item Summary reports do not post non-revenue menu item sales totals. Two workstation reports track these totals:
  • Non Revenue Menu Item Sales

  • Non Revenue Menu Item Summary

See List of Workstation PMC Reports for more information about the non-revenue menu item reports.

To configure non-revenue menu items:

  1. Select the Enterprise, click Configuration, and then click Menu Item Maintenance.

  2. Click Insert on the toolbar.

  3. Add a master record using your preferred configuration method. Configuring Master Records for Menu Items contains more information.

  4. On each non-revenue menu item master record, enable the Non-Revenue checkbox, and then click Save.

    Figure 17-2 Menu Item Maintenance - Master Records


    This figure shows the Menu Item Maintenance module’s Master records section.