Configuring a Tender with Charged Tips

A charged tip is a gratuity added to a charge slip (for example, a credit card or room charge slip). Thus, like the meal, the tip is “charged” to a credit card or room account. A charged tip is credited to the check operator.

1. Select the Enterprise or property, click Configuration, and then click Tender/Media.
2. Double-click a credit card tender record to open it (for example, Visa or OPERA Room Charge).
3. Click the Ops Behavior subtab.
4. Select the following options:

   • 9 - Charged Tip Required

   • 10 - Post to Gross Receipts on Tip Reports

     Disabling 10 causes service charges to post to gross receipts as a negative amount on tip reports.

   • 11 - Post Amount to Charged Receipts on Tip Reports

     Disable option 11 for the OPERA Room Charge tender.

5. Click Save.
6. Select the Enterprise, property, or zone, click Configuration, and then click Service Charges.
7. Double-click a service charge record to open it
8. In the Service Charge options section, select 3 - Post to Charged Tips Total on Tip Reports.

   Configuring Service Charges contains more information about option 3.

9. Click Save.