Configuring Alerts

1. To configure a service alert:
   1. Select the revenue center, click Setup, and then click Service Alert.
   2. Enter the name of the service alert as you want it to appear to the workstation operator (for example, Recent Service, No Touch Warning, or Service Warning).
   3. Set the Service Alert Time to the number of minutes since the last service total elapses before triggering the service alert.

      To start the alert immediately upon seating of the guest, set the time to 0 (zero). The application resets the timer to 0 when the workstation operator performs a service total with a new menu item on the guest check.

   4. Select the Service Alert Color to distinguish one alert from another in the service alert table area on the host page. Only seated tables show a service alert color.
   5. Click Save.
2. To configure a check alert:
   1. Select the revenue center, click Setup, and then click Check Alert.
   2. Enter the name of the check alert as you want it to appear to the workstation operator (for example, In Service, Turn Waiting, or Turn Alert).
   3. Set the Check Alert Time to the number of minutes since the check was opened before triggering the next check alert.

      To start the alert immediately upon seating of the guest, set the time to 0 (zero). The application resets the timer to 0 when the workstation operator performs a service total with a new menu item on the guest check. The check alert remains as the last alert until the workstation operator closes the guest check.

   4. Select the Check Alert Color to distinguish one alert from another in the check alert table area on the host page. Only seated tables show a check alert color.
   5. Click Save.