Preface

Purpose

This document contains instructions to configure and maintain the interface between the following Oracle Food and Beverage Point of Sale (POS) software solutions and GloriaFood:

• Oracle MICROS Simphony Cloud Service

• Oracle MICROS Simphony Essentials Cloud Service

Audience

This document is intended for restaurant owners and system administrators.

Customer Support

To contact GloriaFood Customer Support, search for the chat while signed in to GloraFood, and then start a chat.

Figure -1 GloriaFood Customer Support Chat

Documentation

Product documentation for Oracle Food and Beverage POS software is available on the Oracle Help Center at:

• https://docs.oracle.com/en/industries/food-beverage/essentials.html

• https://docs.oracle.com/en/industries/food-beverage/simphony.html

Simphony POS Training

Oracle provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, check out the Simphony Essentials training opportunities at Simphony POS Training for Table Service Restaurants, or the Simphony Full training videos at https://www.oracle.com/micros/pos-training-videos/.

Revision History

Date	Description of Change
May 2022	Initial publication. Updated Workstations in the Simphony Essentials Setup chapter.
August 2022	Updated the following topics in the Simphony Essentials Setup chapter: Workstations Transaction Services API Account
September 2022	Updated Menu Items in the Simphony Essentials Setup chapter.
October 2022	Added Order Fulfillment Time in the Simphony Essentials Setup chapter. Added Automatically Accept Orders in the GloriaFood Setup chapter.
November 2022	Updated the following topics to reference that both Simphony Essentials and Simphony interface with GloriaFood: Getting Started (first paragraph) Version Support (added Simphony version) EMC Basics (first paragraph) POS Software Setup (changed topic title) Simphony Configuration Values (changed topic title) Simphony Automatic Discounts (changed topic title) Menu Items (changed references from Simphony Essentials to POS software) Updated Workstations in the POS Software chapter (added second paragraph).
February 2023	Updated the following topics in the POS Software Setup chapter: Order Fulfillment Time GloriaFood Managed Discounts Tips
May 2023	Updated Prerequisites and Version Support in the Getting Started chapter.
September 2023	Updated Prerequisites and Version Support in the Getting Started chapter.