Order Fulfillment Time

GloriaFood can automatically accept and send orders directly to the POS software without order confirmation via app.

  1. Log in to EMC.
  2. Select the revenue center, click Setup, and then click RVC Parameters.
  3. Click the Autofire tab.
  4. Select information for the fields described in the following table:

    Table 3-5 Automatic Check Firing Fields

    Fields and Options Description

    Autofire Employee

    To allow a specific employee to become the owner of all checks placed using Transaction Services after the orders fire, select a workstation operator, and then click OK.
    • If you select an Autofire Employee, all sales totals post to the designated workstation operator and the checks appear under the Autofire Employee in the Open Check Report.

    • If you do not select an Autofire Employee, the check operator remains the owner of the check after the order fires.

    Autofire Workstation

    Select the CAPS workstation from which the orders fire and print. The application uses this value to determine the order output devices and workstation printers to use when an order fires.

    Default Autofire Tender/Media

    Select a service total for use with Autofire. You can assign any service total. Oracle recommends configuring a separate service total for automatic order firing.

    Maximum Days

    Enter the maximum number of days (in the future) that Autofire checks can be scheduled. Ensure that the value added here is the same as the values for Minimum time in advance in Table Reservation and Scheduled Orders from GloriaFood.

    3 - Enable Autofire in this Revenue Center

    Select this option to allow the revenue center to create orders that fire automatically.

  5. Click Save.
  6. Select the Enterprise, property, or revenue center, click Setup, and then click Order Type Parameters.
  7. Set the desired Service Level Time value for the order type(s) being used for GloriaFood integration.

    The Service Level Time defines the number of minutes an order will fire to the kitchen before the guest or delivery driver arrives.

  8. Click Save.
  9. Continue to Automatically Accept Orders to complete the order fulfillment activation using GloriaFood.