MOP Prerequisites and Permissions
Supported Software
Use the following applicable software versions:
| Software Component | Version |
|---|---|
| Simphony | 19.11 |
| Frontline Manager (FLM) | 19.11 |
| Reporting and Analytics (R&A) | 20.5 |
Simphony Transaction Services (STS) Generation 2 must be available for the connection. Obtain the STS credentials and service addresses for the customer’s environment before configuration.
Enable Access to MOP
- In the Simphony Enterprise Management Console (EMC), open the Roles module, click the FLM Modules tab, and then enable the MOP role for the Simphony Home user.
- Sign in to the customer’s Simphony Home environment.
- Open Mobile Order and Pay Configuration.
- Check that the required location and revenue center are available to your user.
The Simphony Home URL is specific to each customer environment. Use the URL supplied for the specific customer; this guide does not prescribe a shared URL.
Prepare Configuration Values
Before adding a connection, identify the following:
- Location, revenue center, store name, and registration country
- STS authorization URL, STS service URL, client ID, username and password, if requested
- Employee reference used for MOP transactions
- Shared Simphony order type used for Dine In and Pickup, and the online payment tender
- Service charge used for tips and any applicable delivery fees
- Discount reference, where used
- Menu import tags, SLU number, and category image slot
- Price records and any required condiment exclusions
- Ordering schedule and any special pricing periods
- Payment provider’s merchant credentials, if online payment will be configured
These settings reference existing Simphony configuration records. Creating employees, tender media, menu items, and other underlying POS records is not covered in this guide. For instructions on configuring these records, see the Oracle Simphony Configuration Guide. Configure the required records in Simphony before selecting their references in MOP.
Follow Configuration Sequence
Add the connection and verify its revenue center mapping. Then configure menu presentation, payments, branding, opening hours, and legal information. Review the draft configuration and test the customer ordering experience before making it available to customers.