5 Posting Performance

The Posting Performance page shows MRequests – requests and responses sent to and from CAPS workstations and Reporting and Analytics – and Queue metrics (the number of requests) for locations (CAPS workstations).

The page also provides graphical representations of posting activity, captured at 5-minute intervals and retained over a period of 28 days.

Tip:

To see a larger version of an image, right-click on the image to open it in a new browser tab.

Status

Figure 5-1 Posting Performance Status Bar

This image displays the Posting Performance Status status bar, highlighting several areas of interest.
The following table describes posting performance statuses and graph details:
Area Description

MRequests Received

Requests sent to a CAPS workstation..

MRequests Processed

Requests that are successfully posted to Reporting and Analytics.

Queue Length

The number of requests waiting in the queue.

Queue Depth

The approximate amount of time (in seconds) it will take to process all pending requests.

The Queue Depth thresholds are:
  • Normal = 0–90

  • Warning = 90–300

  • Critical = 300+

Graphs

Figure 5-2 Posting Performance - MRequest, Last 24 Hours Graph

This image shows a graph displaying data for MRequests processed in the last 24 hours.

Figure 5-3 Posting Performance - MRequest, Last 7 Days Graph

This image shows a graph displaying data for MRequests processed in the last 7 days.
Callout Number Area/Task Description/Procedure

1

Graph View

This area displays the data, represented as a line graph. Hover your cursor over a data point to view more details.

2

Legend

This area displays the following types of data represented within the graphs:
  • MRequests Received

  • MRequests Processed

  • Queue Length

  • Queue Depth (Seconds)

Click a desired data type in the legend to display only that data in the graph.

3

Graph View Selection

This only applies to the MRequest, Last 7 Days graph. From the drop-down menu, you can adjust the graph view to display data from the last 7 days, or from a specific date within the last 7 days.

4

Maximize/Minimize Graph

View Report

Click the Maximize icon (This image shows the maximize icon.) to view the graph in a larger view. Click the Minimize icon (This image shows the minimize icon.) to restore the graph to the default view.

Click the Report icon (This image shows the report icon.) to view a report of the graph, filtered to the graph’s current state.