Preface

Oracle MICROS Simphony Telemetry collects, indexes, and reports metrics from software components for tracking and alerting. Telemetry lets you be proactive in making operational decisions and provides insight into real-time scalable metrics of location status and performance.

Purpose

This guide provides instructions that explain how to set up and use Telemetry.

Audience

This document is intended for system administrators, Oracle Food and Beverage Consulting, and Oracle Food and Beverage Support personnel.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/.

Revision History

Date Description of Change

January 2023

Initial publication.

February 2023

Update to the Getting Started chapter.

March 2023

Added the API Performance chapter.

Update to the Locations and Devices chapter.

May 2023

Update to the API Performance chapter.

Update to the Getting Started chapter.

July 2023

Update to the API Performance chapter.

Update to the Locations and Devices chapter.

August 2023

Update to the Getting Started chapter.

March 2024

Update to the Getting Started chapter.

Update to the Locations and Devices chapter.

April 2024

Update to the Getting Started chapter.

June 2024

Update to the Getting Started chapter.