Using Consumer Self Pay to Close a Check

The following steps explain the process in which a customer can close a check using an Oracle Payment Order and Pay device for credit card payments or OPERA Self Pay for OPERA Connection on any handheld device.

1. After clicking the button that corresponds to Consumer Self Pay on the ordering screen, the guest can change the language, if configured, and select Continue.
2. The check details are displayed, and the guest selects Pay [amount].
3. If configured, the guest is prompted on the device to choose one of the default tip percentages, or if they wish, to enter a custom tip amount or select [No Tip].
4. The guest clicks Pay [amount] to finalize the payment.
5. The following screen flow depends on the payment method:
   1. Credit Card:

      1. On the following screen, the guest is prompted to present a credit card payment.

      2. After the payment is authorized and approved, the guest is presented with the following options on how to receive the receipt:

         • Print: The device prints two copies of the receipt (one for the guest and one for the merchant).

         • Email: The guest enters their email address on the device, and the receipt is sent to their email.

         • Email and Print: The device prints the receipts, and sends a receipt to the guest’s email address.

         • No Receipt: No receipts are printed or emailed.

   2. OPERA Self Pay:

      1. If configured, the guest enters their email address on the device, and the receipt is sent to their email.

      2. The guest enters their room number and last name, and then selects Pay [amount].

      3. The guest signs on to the device to approve the payment, and then selects Pay [amount].

6. After the guest finishes the transaction, they are prompted to return the device to the employee.
   1. If configured, the employee is prompted to enter their ID number to exit Self Pay.